Return & Refund Policy

Dedicated to Craftsmanship, Transparency & Client Confidence

Enjoy a 30-Day Return Guarantee on Eligible Fine Jewelry

Our Commitment

At Finediam, we uphold the highest standards of the fine jewelry industry. Each piece is carefully inspected and securely delivered.

Return Eligibility

  • Returns accepted within 30 days of delivery.
  • Items must be unworn and in original condition.
  • Original packaging and certifications must be included.
  • Custom, engraved, or resized pieces may be non-returnable.

Simple Return Process

Step 1

Contact our support team

Step 2

Securely pack your item

Step 3

Ship with tracking & insurance

Step 4

Refund processed within 5–7 days

Return Centers

United Kingdom

35 Greville House
Suite 1 Rear Ground Floor
Greville St, London EC1N 8TB
United Kingdom

WhatsApp +44 2037226044

Canada

Fine Diam - Hiren
508
110 Belmont Drive
London, Ontario N6J 4W3
Canada

Security Notice

For high-value jewelry, insured shipping and signature confirmation are strongly recommended. Unauthorized returns may be declined.

Client Services

sales@finediam.com WhatsApp +44 7860273833